At The Preppy Bunny we hope each item purchased is loved by the person it was created for. Every personalized product is made to order, therefore please allow approximately 1-2 weeks for all custom orders. All monogrammed and personalized items are made to order and therefore are FINAL SALE and not returnable. Please take the time to proofread all spelling and typing, making sure all initials are in the correct format, as all personalized items are FINAL SALE.
All seasonal items are final sale.
If you choose to return a non-personalized item, please note that The Preppy Bunny is not responsible to pay for return shipping or make return shipping arrangements. Refunds will be credited upon our receipt of the merchandise only if merchandise is in new condition and returned within 15 days of purchase.
Shipping is through USPS Priority or UPS. Rates are determined by the destination of the shipment and will appear after the address is entered. Standard shipping can take up to 7 business days to arrive. Two day shipping and overnight shipping are available for an extra fee. Orders must be received by noon CST for any rush shipping to be sent overnight or two day shipping. Any items that are returned to The Preppy Bunny will be at the customers expense. You can also request free local pick-up if you are in the Omaha area. Returns can be sent to The Preppy Bunny
1321 N 139 Street
Omaha, NE 68154-5103